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Course Offerings

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Institute for Supply Management™ (ISM) offers you many online education topics and program types. Global in scope, these courses were developed by experts from leading organizations, professional associations, industry consortia, educational institutions, consulting firms and individual practitioners.

We've designed the Knowledge Center to give you access to a comprehensive curriculum that addresses all areas of the supply chain. Whether you're looking to improve your skills or want to expand the capabilities of your organization, ISM is your total education resource for achieving your goals.

See all of ISM's Current Public Seminars

Remember: All Knowledge Center courses are active for one year from the date of purchase.

Click a topic below to expand the relevant courses; click a row to learn more, and/or click a course title to register.

Certification (CPSM, CPSD)

Class Number Class Title Price
Member / Nonmember
3968
Bridge Online Review Course - 3968

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

21 CEHs

This course is designed as a review for current C.P.M. holders as part of their preparation for taking the Bridge Exam. It is intended to enable candidates to assess the knowledge they have acquired through education and experience against the content areas covered by the Bridge Exam. It is not intended for those planning to take the full CPSM® Exams. In this course, participants will gain an understanding of the CPSM® programs and of the breadth of content covered in the CPSM® Exam. The course contains content for all tasks for the Bridge Exam. Content for this course includes CPSM® Exam Specification exam outlines, CPSM® study guide materials in an electronic format, question format and types and supplemental content developed by content experts. This supplemental content will provide candidates additional content for those tasks that may have more questions on the exam.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3975
CPSD™ Online Review Course - 3975

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

10 CEHs

The CPSD™ Online Exam Review course is for candidates who are preparing for the CPSD™ Exam. Participants get a review of content across the complete CPSD™ Exam Specification. In this course, participants gain an understanding of the CPSD™ Program and of the breadth of content covered in the  CPSD™ Exam. The course includes an electronic CPSD™ Exam Specification outline, CPSD™ content and sample test questions developed by subject-matter experts.

Remember: All ISM Knowledge Center courses are active for one year from the date of purchase.

$49 / $89
3976
CPSM® Ex 1 Review Course: Foundation of Supply Mgm

8 CEHs

The CPSM® Exam 1 Online Review Course: Foundation of Supply Management is for candidates preparing for the CPSM® Exam. In this course, participants gain an understanding of the following areas:

  • Contracting and negotiation
  • Social responsibility
  • Cost and finance
  • International supplier relationship management

This multimedia course includes sample test questions, podcasts, articles, CPSM® Study Guide excerpts and bonus supplemental content developed by subject-matter experts.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3977
CPSM® Ex 2 Review Course: Effective Supply Mgmnt Performance

8 CEHs

The CPSM® Exam 2 Online Review Course: Effective Supply Management Performance is for candidates preparing for the CPSM® Exam. This course provides participants with an understanding of the following areas:

  • Forecasting
  • Materials and inventory management
  • Logistics
  • Organization and department assessment
  • Product and service development
  • Quality
  • Planning

This multimedia course includes sample test questions, podcasts, articles, CPSM® Study Guide excerpts and bonus supplemental content developed by subject-matter experts.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3978
CPSM® Ex 3 Review Course: Leadership in Supply Mgmt

8 CEHs

The CPSM® Exam 3 Online Review Course: Leadership in Supply Management is for candidates preparing for the CPSM® Exam. Participants get an in-depth review of:

  • Leadership
  • Risk and Compliance
  • Strategic Sourcing

This multimedia course includes sample test questions, podcasts, articles, CPSM® Study Guide excerpts and bonus supplemental content developed by subject-matter experts.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3973
CPSM® Train-the-Trainer (T3) Online Review Course - 3973

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

14 CEHs

This course will provide you with an understanding of the CPSM® program and introduce you to the CPSM® Courseware that ISM developed for you to use in offering CPSM® review courses for candidates planning to take the CPSM® Exam.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $99

Contracting and Legal Topics

Class Number Class Title Price
Member / Nonmember
3943-2
Agency Law - 3943-2

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This course covers the body of law that allows supply professionals to do their jobs without incurring personal liability. It discusses the basic principal-agent relationship, the rights and obligations of the parties in that relationship, and how the supply professional can best protect that relationship and thus avoid personal liability.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3943-4
Antitrust Law - 3943-4

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Antitrust law is of critical importance to those in supply management. This course describes the four antitrust laws and discusses the specific activities potentially affected by each.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3953
Beyond the Basics of Contract Writing - 3953

7 CEHs

This online course is designed for experienced purchasing and supply management professionals who desire to increase their skills and knowledge of how to analyze and draft various types of contracts. Participants should have fundamental knowledge of business contracts, purchasing law, and the UCC prior to attending this seminar. You will learn how to analyze various types of contracts, including capital equipment, services, design work, construction, etc., and how to protect your organization from common contract pitfalls. Participants in this course will broaden and strengthen their overall contract-writing capability.

$199 / $299
3944B
Contract Law for Supply Management (Bundle) 3944B

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

6 CEHs

The courses in this program focus on various aspects of contract law and their application to the supply management function.

#3944-1 — Basics of Contract Formation
The common law, the Uniform Commercial Code and the U.N. Convention on Contracts for the International Sale of Goods (CISG) all have something to say about contract formation. This course is all about what it takes to create a legally enforceable contract — offer, acceptance, consideration, lawful purpose and competent parties.

#3944-2 — Contracting Formalities
Even after the basic requirements of contract formation have been met, the law sometimes imposes additional conditions before a contract can be enforced. This course discusses when law requires written documentation of a contract as well as several concepts related to the actual contents of a contract, both within and outside of any written documentation.

#3944-3 — Legal Ramifications of Electronic Commerce
The advent of electronic methods of communication has substantially changed the way we exchange information, and the law has lad to accommodate this change. This course discusses the legal issues that can arise from the use of electronic commerce as well as the laws adopted to address these issues.

#3944-4 — Other Contracting Considerations
This course covers various "defenses" that may arise during the formation of a contract and may be used by one party to avoid the enforcement of a contract even when it looks as though all the requirements of contracting have been met. The course also addresses two somewhat unique contracting situations — term contracts and contracts with independent contractors.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$299 / $349
3945-1
Contract Obligations - 3945-1

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Once a legally enforceable contract has been formed, it imposes certain obligations on the contracting parties. This course explores the obligations that are established, either by law or contract language, when parties enter into a contractual relationship.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3945B
Contract Performance and Remedies (Bundle) 3945B

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

The courses in this program address what happens after a contract has been formed – each party's respective responsibilities for performance of the contract, non-performance and its right to legal remedies if the other party breaches the contract.

#3945-1 – Contract Obligations
Once a legally enforceable contract has been formed, it imposes certain obligations on the contracting parties. This course explores the obligations that are established, either by law or contract language, when parties enter into a contractual relationship.

#3945-2 – Warranties and Product Liability
Warranties may be a part of the obligations of a supplier of either goods or services as a result of law or contract language. This course addresses the concept of warranty and its legal sources. The course also covers product liability and its relationship to warranties as well as important considerations for the supply professional with regard to product liability.

#3945-3 – Termination of Contracts and Excuses for Non-Performance
This course addresses contracting parties’ ability to end the contract before it is fully performed, either by law or contract language. It also covers a variety of legal defenses that may excuse a party’s non-performance of a valid contract or prevent the enforcement of such a contract through the court system.

#3945-4 – Remedies for Breach of Contract
The value of establishing a legally enforceable contract is that it allows an injured party to recover money damages or other relief if the contract is breached. This course discusses the concept of breach of contract and the remedies available to the non-breaching party, including remedies arising either by law or contract language. It also addresses the use of limitation of liability clauses and the use of indemnification clauses to protect either the purchasing organization and/or the supplier.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$299 / $349
3944-2
Contracting Formalities - 3944-2

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Even after the basic requirements of contract formation have been met, the law sometimes imposes additional conditions before a contract can be enforced. This course discusses when law requires written documentation of a contract as well as several concepts related to the actual contents of a contract, both within and outside of any written documentation.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3943-1
How the US Legal System Affects Supply Management - 3943-1

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This course covers the US legal system, including the distinctions between criminal and civil law, the relationship between federal and state law, and the concept of alternative dispute resolution (ADR). It also addresses the laws that affect supply management most directly – contract law as reflected in the common law, the Uniform Commercial Code, and the U.N. Convention on Contracts for the International Sale of Goods (CISG) – as well as a number of federal laws that may come into play with some contracts.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3943-3
Intellectual Property Law - 3943-3

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Many transactions between contracting parties in the commercial setting involve issues surrounding intellectual property (IP). This course provides a basic tutorial of IP law, including discussion of the three types of IP and how each is protected under the law.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3943B
Legal Aspects of Supply Management (Bundle) 3943B

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

6 CEHs

The courses in this program are intended to give those in supply management an overview of how the U.S. legal system and various laws and legal principles affect their day-to-day job responsibilities.

#3943-1 – How the US Legal System Affects Supply Management
This course covers the US legal system, including the distinctions between criminal and civil law, the relationship between federal and state law, and the concept of alternative dispute resolution (ADR). It also addresses the laws that affect supply management most directly – contract law as reflected in the common law, the Uniform Commercial Code, and the U.N. Convention on Contracts for the International Sale of Goods (CISG) – as well as a number of federal laws that may come into play with some contracts.

#3943-2 – Agency Law
This course covers the body of law that allows supply professionals to do their jobs without incurring personal liability. It discusses the basic principal-agent relationship, the rights and obligations of the parties in that relationship, and how the supply professional can best protect that relationship and thus avoid personal liability.

#3943-3 – Intellectual Property Law
Many transactions between contracting parties in the commercial setting involve issues surrounding intellectual property (IP). This course provides a basic tutorial of IP law, including discussion of the three types of IP and how each is protected under the law.

#3943-4 – Antitrust Law
Antitrust law is of critical importance to those in supply management. This course describes the four antitrust laws and discusses the specific activities potentially affected by each.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$299 / $349
3944-3
Legal Ramifications of Electronic Commerce -3944-3

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

The advent of electronic methods of communication has substantially changed the way we exchange information, and the law has lad to accommodate this change. This course discusses the legal issues that can arise from the use of electronic commerce as well as the laws adopted to address these issues.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3944-4
Other Contracting Considerations - 3944-4

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This course covers various “defenses” that may arise during the formation of a contract and may be used by one party to avoid the enforcement of a contract even when it looks as though all the requirements of contracting have been met. The course also addresses two somewhat unique contracting situations – term contracts and contracts with independent contractors.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3945-4
Remedies for Breach of Contract - 3945-4

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

The value of establishing a legally enforceable contract is that it allows an injured party to recover money damages or other relief if the contract is breached. This course discusses the concept of breach of contract and the remedies available to the non-breaching party, including remedies arising either by law or contract language. It also addresses the use of limitation of liability clauses and the use of indemnification clauses to protect either the purchasing organization and/or the supplier.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3945-3
Termination of Contracts & Excuses for Non-Perform - 3945-3

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEHs

This course addresses contracting parties’ ability to end the contract before it is fully performed, either by law or contract language. It also covers a variety of legal defenses that may excuse a party’s non-performance of a valid contract or prevent the enforcement of such a contract through the court system.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3944-1
The Basics of Contract Formation - 3944-1

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

The common law, the Uniform Commercial Code and the U.N. Convention on Contracts for the International Sale of Goods (CISG) all have something to say about contract formation. This course is all about what it takes to create a legally enforceable contract – offer, acceptance, consideration, lawful purpose and competent parties.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
3945-2
Warranties & Product Liability - 3945-2

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Warranties may be a part of the obligations of a supplier of either goods or services as a result of law or contract language. This course addresses the concept of warranty and its legal sources. The course also covers product liability and its relationship to warranties as well as important considerations for the supply professional with regard to product liability.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159

Cost and Price

Class Number Class Title Price
Member / Nonmember
ADR10
Cost Analysis - ADR10

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Shift the balance of power between sourcing and supplier in your favor. This course provides a structured approach to analyzing supplier cost structures and how to apply this knowledge for tactical and strategic advantage. You will also learn elements of a Purchase Price Cost Analysis (PPCA), and how it is used to analyze supplier costs versus the selling price.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3959
Cost Analysis: Review - 3959

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

Learn to differentiate between cost and price. Recognize when to use cost analysis for assessing the reasonableness of price. Expand your understanding of the role of cost in determining price. Examine elements of the cost analysis process. Explore supplemental tools of cost analysis. Analyze and review a case study in the application of cost analysis.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3947
Cost Reduction Toolbook -3947

7 CEHs

This course is designed to assist new and experienced supply management professionals to perform tasks more strategically and efficiently. Topics covered in this course include: understanding financial principles, identifying process mapping opportunities, managing differences between value analysis (VA) and value engineering (VE) projects, identifying and applying forecasting methods, and seven tools for improving operations and supply or value chain efficiencies.

$199 / $299
3923
Introduction to Cost Analysis Concepts -3923

1 CEH

Learn to powerfully impact your bottom line by using Cost Analysis to identify opportunities and improve supply decisions.

FREE / FREE
3924
Introduction to Price Analysis Concepts - 3924

1 CEH

Learn to powerfully impact your bottom like by using Price Analysis to identify opportunities and improve supply decisions.

FREE / FREE
ADR4
PACE and Supply Market Analysis - ADR4

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Learn the Pace© lifecycle theory of price and cost evolution. This course will give you tools to analyze the dynamics and forces driving your supply markets and provide ways to lower your total cost for purchased goods and services.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ADR9
Price Analysis - ADR9

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEH

How can you tell if prices are fair, reasonable and competitive? Price Analysis is designed to help you understand and apply price analysis methodologies. These include comparative and price list analysis, and the distinction between price analysis, cost analysis and methods for assessing price competitiveness.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3958
Price Analysis: Review - 3958

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

Learn to differentiate between price and cost and when to use price analysis for determining the reasonableness of price. Expand your understanding of pricing theory and the competitive process. Learn when competitive bidding works well and when it doesn't. Explore the hierarchy and techniques of price analysis and what it means to obtain a ""fair and reasonable price."" Finally, review four supplementary tools of price analysis.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3922
Using Total Cost of Ownership - 3922

1 CEH

Learn to powerfully impact your bottom line by using Total Cost of Ownership (TCO) to improve supply decisions.

$89 / $129

Finance and Economics

Class Number Class Title Price
Member / Nonmember
APX802
Financial Fundamentals - APX802

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This one-hour Online Self-Study introduces concepts, terms, and procedures that provide a basic understanding of financial fundamentals. An understanding of financial information, reporting, and analysis is important because management and other stakeholders frequently use financial information to evaluate the performance of the organization, functions within the organization, and projects.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
ME331
Financial Planning and Control: ME331

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course considers practical finance and accounting tools for decision-making within organizations. You will learn about cost benefit analysis, return on investment (ROI), fixed and variable costs, breakeven and CVP (cost-volume-profit) analysis, tracking and performance measures, and the Balanced Scorecard and its varied uses.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME333
How to Read a Financial Statement: ME333

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course covers financial reports and their meaning. You will learn the fundamentals and important of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME341
Introduction to Business Statistics: ME341

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Overview the numerous uses of statistics to improve business decision-making processes. Also, study concepts such as probability, financial reporting and ratio analysis, plus methods for presenting data.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME34
Introduction to Finance: ME34

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course introduces the discipline of finance in an organizational setting. Among the basics covered: responsibilities of financial managers; roles of finance in a typical business organization; legal forms of businesses; agency relationships; and relevant financial markets of interest to financial managers. Further you will explore the five principles that form the foundation of financial management and you will understand the non-financial manager's impact on, and role in, the finance function.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3967
Report on Business - 3967

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3 CEHs

Learn how ISM's Report on Business is created, how to read it, what all the indexes mean, where the data comes from, and how to apply the data to your supply chain plan.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

FREE / FREE
ADR13
Supplier Financial Analysis – Planning & Data - ADR13

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Learn how to plan a supplier financial analysis including data gathering strategies. Beginning with an introduction to supplier financial analysis, the course focuses on the use of analytic strategies to identify key financial assessments, determine information needed and identify sources of information.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
ADR12
Supplier Financial Analysis – Ratio Analysis - ADR12

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Understand how ratio analysis is used in a supplier financial analysis. This course will help you understand how to apply these concepts to a supplier financial statement. The course also addresses the use of relevant and key financial ratios, descriptions, calculations and their meanings.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
CS310
The Customer Focused Supply Chain - CS310

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

0.75 CEHs

This course provides an overview of the service profit chain and illustrates the link between employees and revenue growth. Also presented are the key components and enablers of service excellence: characteristics of service attributes — particularly reliability and responsiveness — and a discussion regarding developing a differentiating service culture.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$59 / $129
ME334
Time Value of Money and Risk: ME334

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Improve your organization's financial decision-making capabilities with the implementation of techniques that help assess value, cash flow, diversification, risk and return on investment.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME335
Understanding and Managing Budgets: ME335

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course covers budgets and how they are used in organizational settings. You will gain an understanding of the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn how organizations are using different budgeting techniques to deal with operating challenges.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119

International

Class Number Class Title Price
Member / Nonmember
ADR8
Global Sourcing Analysis - ADR8

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This course provides supply professionals with a global sourcing process and various tools to guide a global sourcing initiative. Participants will focus on the Five-phase sourcing process adapted to global sourcing and elements within a global sourcing analysis.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
ADR6
Introduction to Global Sourcing - ADR6

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Global sourcing comes with many different risks and challenges, yet opportunities abound. This introductory course is designed to help supply professionals understand the concepts of global sourcing, associated risks, motivations, complexities, barriers and cost drivers.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149

Inventory Management and Warehousing

Class Number Class Title Price
Member / Nonmember
PEX1014
Advanced MRO Management - PEX1014

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This Expert On Demand provides an overview of what advanced MRO management entails, explores strategies and approaches for managing MRO and suppliers, and focuses on ways to measure effectiveness and improvements.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3962
Best Practices of Indirect Materials and Services (MRO) - 3962

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

10 CEHs

This course establishes a baseline for traditional MRO management while exploring the dramatic impact of technology, from the Internet to outsourcing. Learn auditing and measurement techniques from industry and government best practice examples and identify service improvement opportunities, and direct and administrative cost reduction strategies. Examine new trends resulting from the changing roles of distributors and original equipment manufacturers, and the emerging strategies of Third Party Providers. Finish the course with insight to the methods that are being used successfully by innovative enterprises to accomplish savings.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
APX821
Forecasting Demand - APX821

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This Online Self-Study covers the topic of demand forecasting. Every organization prepares multiple forecasts for many different uses from sizing the market for a totally new product to determining how many units of an item to stock at a specific location.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
INV205
Forecasting Simulation - INV205

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3 CEHs

This Simulation will give you the opportunity to practice and apply forecasting techniques and principles. Within this forecasting simulation, you're asked to assume the role of a forecaster. Using the data provided within each of the problems in this forecasting simulation, you'll need to create one or more forecasts as specified.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $210
INV105
Inventory Management Metrics and Classification - INV105

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

This one-hour Online Self-Study introduces concepts, terms, and procedures that provide a basic understanding of financial fundamentals. An understanding of financial information, reporting, and analysis is important because management and other stakeholders frequently use financial information to evaluate the performance of the organization, functions within the organization, and projects.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
APX816
Inventory Management Practices - APX816

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This one-hour Online Self-Study introduces users to the fundamentals of inventory. It discusses how to classify inventory, as well as how to determine the level of control necessary for inventory items.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
INV201
Measuring Forecast Error & Variability - INV201

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course covers the topics of variability and error in forecasting. In every area of the supply chain management, we face variability and uncertainty. Variability in any part of the supply chain drives up cost and erodes our ability to serve customers. To control and manage variability, it must first be able to be measured. This course examines the concept of variability and describes graphical and statistical approaches to measuring it.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $219
INV401
MRP & Dependent Demand - INV401

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This course is designed for anyone who deals with production planning or with MRP and who should be aware of potential problems and pitfalls with its use. It also serves as an introduction to MRP for those who have not been exposed to this important tool.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
INV103
Physical Inventory Control - INV103

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This two-hour Online Self-Study course is designed to introduce the key concepts in managing physical inventory in any environment.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
WHS111
Reverse Logistics and Returns Management - WHS111

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

In this two-hour Online Self-Study, reverse logistics and returns management are described. Reverse logistics can be defined as ""the process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal.""

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
APX825
Sales and Operation Planning Management Considerations - APX825

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

0.75 CEHs

Senior management must be involved in many decisions regarding the sales and operations planning process. They also have a critical role in the ongoing execution of the processes. This course explores the management considerations in establishing and operating the sales and operations planning process. The need for individual commitment and consensus decision-making is explored. Then specific decisions related to the design and management of the process are explored.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$59 / $129
MFG107
Sales and Operations Planning Concepts - MFG107

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

0.5 CEHs

The sales and operations planning process transforms the strategic and business plans into tactical plans that serve management as a game plan to achieve competitive advantage and meet the business objectives. This game plan integrates customer-focused marketing plans for both existing and new products with management of the supply chain for those products. The processes integrate the marketing, sales, development, sourcing, manufacturing, and financial plans into the organization's game plan.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$59 / $129
MFG108
Sales and Operations Planning Process - MFG108

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this class, users learn about the five primary steps in the sales and operations planning process: 1. Preparation of month-end reports, 2. Demand planning, 3. Supply planning, 4. Pre-SOP meeting, 5. Executive S&OP meeting.

Users will also learn the inputs, tasks, and outputs needed in each step to effectively implement and maintain sales and operations planning processes.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
INV102
Symptoms of Poor Inventory Management - INV102

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3 CEHs

This Online Self-Study focuses on the four areas of a company where inventory management problems typically occur: Customer Service, Inventory Control, Transportation, Store/Warehouse Operations.

It discusses how to identify problems, what the root causes of those problems are, and how to begin solving inventory management problems.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $219
WHS201
Warehouse Operations - WHS201

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

This online course will discuss each of the following types of warehousing: Overflow, Distribution, Retail, Fulfillment, Bulk, Replacement parts, Reverse logistics, Temperature controlled, Hazmat, Household goods.

The distinct operating requirements of each will be considered, in terms of labor management, warehouse processes, and warehouse technology.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
WHS206
Warehousing Metrics - WHS206

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

This course will give you the background and tools necessary to evaluate the performance of a warehouse and the functions involved within the facility.The training course will discuss how some of the answers to these questions will vary depending on the type of warehouse operation and management goals. The course will start by explaining the major functions of warehousing, such as storage and shipping. It will then discuss performance measures and how these can be used for each function of warehousing. Finally, it will describe how to evaluate these measurements and achieve better efficiency and effectiveness in each warehouse function.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159

Logistics and Transportation

Class Number Class Title Price
Member / Nonmember
TRN430
Global Logistics Fundamentals - TRN430

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Recent trends in economic globalization have increased the importance of global logistics capabilities. Companies that once focused on shortening the supply chain, are now seizing opportunities in global markets and producing and sourcing offshore, creating long and less flexible supply chains. Subsequently, these supply chains rely heavily upon effective global logistics processes.

This course introduces key issues and requirements in global logistics. Methods for entering foreign markets, shipping internationally, and doing business globally are presented and evaluated based on their associated risk.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
TRN101
Integrating Transportation Strategy with Supply Chain Strategy - TRN101

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

This Expert On Demand course highlights the relationship between transportation and supply chain management, focusing on how the strategies of each relate. Discussed first in this course is supply chain and logistics management, in order to provide a proper perspective and element background for looking at how transportation strategy is integrated with supply chain strategy. The course then covers the topic of transportation management strategy – what are some of the major areas of strategic interest and concern to those managing transportation activities? Next, the training highlights the third party logistic industry. Finally, the course covers information technology capabilities, along with tips and key ideas toward the objective of leveraging transportation to supply chain success.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
TRN209
Securing International Intermodal Supply Chains - TRN209

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Since the terrorist attacks of 9/11, security has become a focus of local, national and international governments. This course will examine foreseeable threats, security within the intermodal transportation supply chain context, and security activities that are currently underway.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
TRN502
Transportation Activity Based Costing - TRN502

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

During this two-hour Online Self-Study you will learn about activity based costing within the transportation field. You will gain valuable insights into the purpose, design, and use of ABC methods. In order to reap its benefits, you need to understand the ABC approach. The first topic of the training course will provide some general background information on ABC – its purpose, unique features, applications, and benefits.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
TRN504
Transportation Key Performance Indicators (KPIs) - TRN504

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2.5 CEHs

This course covers methods of measuring performance within the area of transportation operations.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
TRN410
Transportation Routing and Scheduling - TRN410

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Effective transportation routing and scheduling can have a huge impact on customer satisfaction, supply chain performance, and organizational success. This Online Self-Study explains how managers can best get raw materials, production parts, and finished goods to their intended destination efficiently and effectively.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
TRN501
Transportation Scorecarding/Carrier Evaluation - TRN501

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Transportation performance scorecarding is the process by which companies develop and maintain key reports on the cost and quality of the services rendered by their external carrier base. These key reports, called carrier scorecards, provide an ongoing evaluation of a transportation provider's ability to meet key customer requirements (e.g., damage rates, on-time delivery percentages, billing accuracy, etc.).

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159

Management and Personal Development, Communication

Class Number Class Title Price
Member / Nonmember
ME360
An Overview of Marketing ME360

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course provides an introduction to marketing and marketing planning, and addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3964
Career Center

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

The ISM Career Center online course #3964 was developed as a precursor for individuals who want more information about the Career Center before accessing ISM's web site. The Career Center online course also offers online help and detailed explanations of how the Career Center works.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

FREE / FREE
ME336
Compensation: ME336

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

In this course, you will consider the many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME324
Creativity in Teams and Organizations ME324

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course looks at spurring creativity and innovation in teams and organizations. Drawing on the latest academic thinking, it outlines the key factors for creative teams.

Further, the course focuses on tools and techniques designed to yield more productive thinking in collective settings. Participants learn about a number of targeted tools (including brainstorming, Discussion 66, Provocation, and others) to generate fresh thinking in smaller group settings and in their organizations.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME305
Effective Business Writing: ME305

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $199
ME307
Effective Presentations: ME307

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create effective presentations. Since many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $199
ME337
Employee Selection: ME337

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

In this course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book,Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions that elicit relevant information and avoiding questions that might be seen as discriminatory. You will also consider how to discover more about a candidate through the use of reference checks, background checks, and testing.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME339
Equal Employment Opportunity ME339

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Expand your knowledge of key laws regarding the discrimination of age, race, gender, sexual harassment or disability and avoid damaging public relations, legal or morale problems.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME325
Innovation in Teams and Organizations ME325

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course looks at innovation in corporations and the public sector. It reviews the latest academic thinking on innovation, including Clay Christensen's seminal thinking on disruptive technology and the proper response.

Further, it explores some of the internal responses to the need for creativity, including idea champions, idea incubators, new venture teams and skunk works, and the process of moving from innovation to commercialization.

Finally, the course focuses on some of the more successful corporate innovators as a way of illustrating the principles of effective innovation in large organizations, and also explores the role of innovation in the public sector.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME322
Introduction to Critical Thinking: ME322

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

This course is an introduction to the importance of critical thinking in the business world. Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions about them. Asking questions is at the heart of critical thinking.

This program is designed to help learners define and identify critical thinking and reasoning skills and develop those skills.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
ME310
Introduction to Entrepreneurship ME310

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course explores the different aspects of entrepreneurship and how entrepreneurs create and establish successful new ventures. It reviews issues and activities involved in starting a new business, including the decisions that must be made before an enterprise can be launched and established.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $199
ME379
Introduction to Human Resource Management: ME379

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Human Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee -- both for business and non-profit enterprises.

Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications.

The course draws on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME312
Introduction to Leadership: ME312

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course examines how to be a successful (that is, effective) leader. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course asks the crucial questions about leadership in today's organizations: What is leadership and why is it important? What does effective leadership require? What is visionary leadership? What is the role of charisma? What is the difference between managing, administering, and leading?

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME37
Leaders and Work-Life Balance: ME37

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course addresses the question of work-life balance, one which is of great importance to leaders in all settings. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME314
Leadership and Management for Entrepreneurs ME314

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course explores the leadership and management issues entrepreneurs face as they create and establish successful new ventures. It reviews the key managerial roles of planning, organizing, staffing, leading and controlling and their application in entrepreneurial settings. Further, the course addresses self-management for the entrepreneur--how an entrepreneur can manage his or her own time and maintain a proper work-life balance.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$129 / $199
3910
Leadership: It's In You - Bring It Out Online Course

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Leadership in Practice for Modern Times

Having a nice kitchen doesn't make you a chef, and being the boss doesn't necessarily make you a leader. Leaders are made, not born, and with this exclusive independent study course from ISM you'll receive insights from modern leaders, find out what traits often make a good leader, and learn how to expand your leadership skills and unlock your own value. Enroll today and start developing the leadership potential inside you.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $159
ME38
Leading and Managing Change: ME38

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME39
Leading Teams: ME39

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course addresses the key issues surrounding leadership in a team. Why is it important? What does it require for a team leader to lead his team effectively? Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course considers how team leaders must account for the special and unique circumstances of working in a team, where responsibility, accountability, communication, and leadership are shared.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME320
Managing in a Modern Organization: ME320
You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course considers the fundamentals of management and how managers can be effective in organizational settings. Based on D. Quinn Mills' book, Principles of Management, a text used at Harvard Business School, this course addresses managing in the modern organization.

 
Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME321
Managing People: ME321

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain momentum.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME338
Performance Management: ME338

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course considers the different elements of performance management. In its broadest sense, "performance management" is what every good manager does every day: Makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the right things, and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME323
Personal Creativity: ME323

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

This course addresses Personal Creativity. Through tools and exercises drawn from Adrian Brown's book, Creativity & Innovation, it seeks to help unlock the creativity within individuals.

By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap into their personal creativity and apply it to organizational challenges.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME340
Talent Management and Career Development: ME340

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

Drawing on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management, this course covers the challenges and issues that organizations face in developing and retaining their employees.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3979
The Ratings Game: Supplier Performance Evaluation

You are registering for one year of access to this Knowledge Center course, starting from the date of purchase.

2 CEHs

How would you rate your supplier evaluation process?

  1. Outstanding
  2. Okay, but could still use some help
  3. What evaluation process?

If you answered 2 or 3, you're in the right place. In this exclusive online course you'll learn the rationale for supplier evaluation, methods that are used to achieve the best results, and how to get started. Organizations pursuing supplier assessment commonly see over a 20% iprovement in supplier performance metrics (e.g., on-time delivery, quality, and cost). Make sure your organization is one of them. Enroll now.

$109 / $159
FLS03
Thinking Two Steps Ahead - F@stLearning Series #FL03

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

The Value of Strategic Planning for Supply Management

Going somewhere you've never been is a lot easier with a good map. The same holds true in supply management, and a sound strategy is the best map you can have. In this exclusive independent study course from ISM you'll learn the importance of strategy, things to consider when developing and implementing a strategic plan, and how to apply this information when developing a strategic plan for your supply chain. Today's economic conditions demand nothing less. Enroll now.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$29 / $49
ME46
Time Management: ME46

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

5 CEHs

One of the more precious resources a manager has is his or her time. Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology. Effective time management helps managers achieve their goals.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119

Manufacturing

Class Number Class Title Price
Member / Nonmember
APX812
Capacity Management - APX812

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

In this two-hour Online Self-Study, capacity management is discussed. Capacity management is the function of planning, establishing, measuring, monitoring, and adjusting levels of capacity so that sufficient capacity is available to permit execution of the manufacturing schedules.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
MFG206
Developing and Validating the Production Plan - MFG206

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Because the production plan sets the limits for the lower level processes, it must be feasible with the current and planned resources if those plans are to be feasible. The methods used to develop and validate the production plan and to measure performance must be consistent with the business choices that the firm has made. Those methods and choices are explored in this course.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
APX811
Elements of Product Design - APX811

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

In this two-hour Online Self-Study, the elements of product and process design are highlighted. This course addresses important elements of product and process design and the basic data used to support the planning and control of operations.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
INV402
Lean Manufacturing & Kanban - INV402

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Much of the Japanese success in international markets has been the result of the adoption of Just-In-Time (JIT), a concept first introduced by the Toyota Motor Corporation. JIT is a total manufacturing system encompassing product design, equipment selection, materials management, quality assurance, line layout, job design, and productivity improvement. The Toyota Production System was developed over a period of 20 years and led to higher quality, lower cost, and substantially less labor time per vehicle than was achieved by Toyota's international competitors.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
APX803
Manufacturing Resource Planning (MRP II) - APX803

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This two-hour Online Self-Study explores the business conditions and requirements that led to the MRP II architecture development and the characteristics of that architecture. It also covers the components of MRP II and the linkages among them that ensure that the plans developed are consistent and attainable.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189

Negotiations

Class Number Class Title Price
Member / Nonmember
3956
Progressive Concepts in Negotiation - 3956

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

10 CEHs

In learning the negotiation process there are studies that go beyond the basic learning of the stages and how to execute them. These topics provide the learner with additional knowledge that will allow them to advance their implementation of the process to a higher level. Subjects include negotiation styles and why they are important, how you use a BATNA to your greatest advantage, how you handle difficult situations and difficult people and how you deal with strategic relationships and cultural issues.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
3955
The Negotiation Process - 3955

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

Negotiation is a process, not an event. It consists of many steps or stages. Each one has its own critical importance and all are relevant to the overall success of those involved. This course touches on all of them and focuses on the preparation required, the key elements in every negotiation, the management of the actual meetings and the completion phase.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299

Project Management

Class Number Class Title Price
Member / Nonmember
ME271
PMP 1 - Intro to Project Management ME271

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapters 1 and 2 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider some of the organizational issues surrounding project management. You will review how different organizations handle the responsibilities of project management and will focus on the entity known as a project management office, or PMO. You will also learn how organizational structure can play a key role in the success or failure of project management.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME290
PMP 10 - Project Procurement Management ME290

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 12 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider the various aspects of the Project Procurement Management knowledge area.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME292
PMP 11 - Project Stakeholder Management

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 13 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn about how to effectively identify project stakeholders and involve them throughout the project to enhance the prospects for success.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME272
PMP 2 - Project Processes and Project Integration

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapters 3 and 4 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will be introduced to the five project management process groups and nine project management knowledge areas into which PMI™ sorts all project activities. You will also learn how processes in the Project Integration Management knowledge area encourage relationships between project processes that keep the project's activities coordinated and on track for success.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME282
PMP 3 - Project Scope Management ME282

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 5 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider many of the key issues surrounding Project Scope Management.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME283
PMP 4 - Project Time Management ME283

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 6 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider how to best plan and schedule activities. You will familiarize yourself with the various techniques used to calculate and analyze activity time estimates, including ways to estimate the duration of activities.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME284
PMP 5 - Project Cost Management ME284

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 7 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider the general approaches to cost management, such as the methods that are used to estimate and budget for project costs. You will also learn about the interrelationship of various cost control concepts and possible responses a project management team might make if a project is falling behind schedule or overrunning its budget.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME287
PMP 6 - Project Quality Management ME287

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 8 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn how the project management team ensures that a project is completed at the level of quality required by all the stakeholders. From customers to the performing organization, there are many inputs to the process. This course will explain how the project management team can plan for, execute, and monitor and control quality.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME286
PMP 7 - Project Human Resource Management ME286

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 9 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn how to acquire and negotiate the best staff, how to define roles and responsibilities in project documentation, and how to employ the essentials of good people management.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME288
PMP 8 - Project Communications Management ME288

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 10 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn about how project management teams can effectively communicate with the project's various stakeholders.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
ME289
PMP 9 - Introduction to Project Risk Management ME

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

3.5 CEHs

This course was designed as a supplemental study guide for the major content areas of Chapter 11 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will define the core elements of risk management, including the risk register. You will also understand how risks are identified, prioritized, quantified and used in decision-making.

This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $119
3966
Project Management - 3966

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

The goal of this course is to provide an overview of project management, then show how project management could be used in procurement situations in the complex areas such a capital equipment, outsourcing, and services. Participants would use these examples as templates to what they are doing in the workplace.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
ME251
Project Management for Information Technology ME25

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

25 CEHs

Project management refers to the art, or science, of directing projects. This course, Project Management for Information Technology, focuses more specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects. It reviews the concepts, methodologies, and tools of project management as it relates to IT. Students will also learn about fundamentals, such as integration management, scope, costing, quality, human resources, risk management, and procurement.

This course contains eight comprehensive module quizzes and a 70-question final assessment spanning IT project management areas of knowledge.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$499 / $749
ME225
Project Management Team Leadership ME225

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

18 CEHs

The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project management team leader, in particular their responsibility with regard to project stakeholders. Next, the course discusses how project management team leaders can build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course covers problem solving within the team. Project management team leaders must be effective at identifying and resolving team problems in order for the project to succeed. To do this, team leaders must have an understanding of the team dynamic for decision-making and must be able to manage conflict among personality differences and barriers.

The course contains 12 brief case studies designed for application of the content to real-world scenarios, as well as six comprehensive module quizzes and a 72-question Final Assessment.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$359 / $539
ME303
Project Risk Management: PMI-RMP Exam Prep ME303

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

30 CEHs

This completely online and self-paced nine-module risk management course helps educate project managers in identifying and responding to project risk.

This course provides a comprehensive preparation for the Project Management Institute's PMI-RMP® certification exam including exercises, self-assessments, interactive games, and case studies along with exam-taking tips and two full-length, 170-question practice exams covering the required five domains of risk management knowledge.

Each module (Risk Strategy and Planning, Stakeholder Engagement, Risk Process Facilitation, Risk Monitoring and Reporting, Perform Specialized Risk Activities) explains how the content in that domain can be used to improve learners' risk management practices.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$599 / $899

Public Sector

Class Number Class Title Price
Member / Nonmember
3900
Integrating Commercial Practices With Government Business Practices - 3900

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

24 CEHs

This course was developed through a partnership between the Institute for Supply Management (ISM) and the National Contract Management Association (NCMA). This first program will help participants: 1. Understand commercial procurement 'best practices' 2. Compare and contrast commercial practices with government practices 3. Share a team appreciation for how the integration of commercial procurement 'best practices' into government procurements can improve the productivity of the integrated procurement team.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $109
3901
Performance-Based Service Acquisition - 3901

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

24 CEHs

This educational opportunity challenges learners to participate proactively in the planning, development, and execution of a performance-based service acquisition (PBSA). Performance-Based Service Acquisition is a major initiative of the Federal Government. This initiative is intended to bring about practical acquisition reform throughout the Federal Establishment.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$109 / $109

Quality

Class Number Class Title Price
Member / Nonmember
PEX304
Optimum Quality: Quality Improvement Methods - PEX304

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Global competition makes continuous quality improvement a prime business imperative. Ignoring quality or maintaining an existing quality system can negatively affect an organization's competitive position. Not only does this mean ensuring that products and services are delivered to customers that meet their expectations, but it also means that the processes leading to their manufacture and mobilization are sound to the point of not producing output that has quality problems in the first place.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
PEX302
Optimum Quality: Specifications and Supplier Certification - PEX302

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this course you will review the components which are typically defined in a specification, the different types of specifications, and the pros and cons of each type. In addition, you learn the importance of defining the product or service specification with a focus on defining the performance characteristics. Effective ways of measuring and communicating specifications are also presented as a critical aspect of the specification process. Finally, you review how certification programs can recognize exceptional suppliers who have demonstrated a clear commitment to value-add and continuous improvement.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX308
Optimum Quality: Supplier Site Visits - PEX308

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Conducting a supplier site visit is an excellent way for supply managers and their team to gain a better understanding of a supplier's size, capabilities, corporate goals, and management philosophies. In addition, the organization can see the supplier's operation in action and talk with key personnel from various departments who will work with the organization on a daily basis

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189

Services Purchasing

Class Number Class Title Price
Member / Nonmember
PEX1006
Buying Nontraditional Services - PEX1006

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Supply management has expanded its scope of activity in recent years by bringing the acquisition of nontraditional items under the umbrella of supply management. Nontraditional purchases include acquisitions other than those for direct goods, indirect goods, and maintenance, repair and operating supplies ? such as advertising, travel, software and systems, and facilities management. These nontraditional items tend to have a heavy emphasis on services, and each has specific features and unique supply attributes.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX1003
Buying Services (Statement of Work) - PEX1003

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Services are rendered via the application of labor, often coupled with intellectual content, and some method of delivery. Unlike products, services are often performance-based rather than physical-based. This presents the challenge of defining intangibles in finite, measurable terms. In addition to appropriate supplier qualification and management strategies, successful service procurements are highly dependent upon the language of the agreement itself. Many fail to consider the uniqueness of service procurements and underestimate the importance of the actual words in service agreements.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
3946
Performance Based Service Procurement - 3946

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

14 CEHs

Participate in the planning, development, and implementation of performance-based service procurement. Focusing on both non-manufacturing and manufacturing related service procurement, PBSP offers procurement professionals an opportunity to engage in best-value contracting, utilize effective partnering arrangements, establish innovative performance incentives, and work toward realizing beneficial cost reductions.Real world examples are used throughout the course.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299

Strategic Sourcing and Supplier Relationships

Class Number Class Title Price
Member / Nonmember
3950
Achieving Value-Add through Supply Alliances - 3950

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

10 CEHs

This course is designed for supply management professionals to develop and maintain effective and positive relationships addressing cultural and organizational barriers within your organization. This course focuses on understanding the scope, structure, and dynamics of strategic relationships with different external and internal organizational structures. This course also discusses how to evaluate and incorporate the purchasing / supplier alliance relationships and plan to negotiate, implement, and monitor / manage alliance relationships in your organization.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
INV106
Basic Retail Replenishment and Forecasting Statistics & Probability - INV106

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Many replenishment systems set safety stock using probability theory. Understanding some of the basic concepts of probability will take the mystery out of how this process works. Furthermore, many of the estimates of fill rates and expected inventory levels use basic probability theory. After completing this course you will have the fundamental building blocks of these techniques and it will help you understand future training modules.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
APX809
Customer Relationships - APX809

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Understanding the two approaches to interacting with customers and the methods which support each enables an organization to select and enact an appropriate approach with each of its customers. Strategic customer relationships support partnering for the purpose of improving products, processes, and supply chain interfaces. Tactical relationships support the ongoing supply and demand execution processes.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX203
Effective Supply: Identifying Requirements - PEX203

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Throughout this course you will examine how to identify requirements in effective supply. The procurement and supply process starts with the identification of a needed requirement. The goal of identifying requirements is to describe the need in a way that will be meaningful to stakeholders and will result in the best value acquisition. Typically, about 70-80 percent of the total cost is influenced when requirements are identified. An accurate description of the requirement is critical, since this can be the greatest opportunity in the purchasing process to add value by reducing cost and improving quality.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX202
Effective Supply: Supplier Performance Measurement and Supplier Value-Add - PEX202

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

While measuring supplier performance is very costly and time consuming, it can be justified by the benefits of identifying and resolving inefficiencies and performance problems. The frameworks and criteria for assessing supplier performance is presented along with actions that can drive value through your suppliers

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX206
Effective Supply: Supplier Selection - PEX206

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

The supplier selection process occurs after the buyer or sourcing team has determined the decision criteria on which to base the decision and gathered data on each potential supplier. Supplier selection is the point at which the buyer or sourcing team decides how much volume to place with each specific supplier(s). The approach to the supplier selection process is driven primarily by the value of the purchase to the organization and the risk of acquiring the purchase in the marketplace. The higher the value and risk of the purchase, the more likely that cross-functional sourcing teams will make the supplier selection decision. If the logic behind the selection process is flawed, these errors can be costly for both the buying and selling organizations in terms of unacceptable supplier performance and a negative impact on operational and/or strategic capabilities.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX503
Efficient Supply Systems: Development of Effective RFXs - PEX503

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

The RFX process includes Request for Information (RFI), Invitation for Bid (IFB), Request for Quote (RFQ), and Request for Proposal (RFP). Their purpose is to provide a vehicle for a purchaser to gather information from suppliers in various manners that will allow them to make educated decisions on whom to purchase from, which products or services to buy, and under what terms.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX508
Efficient Supply Systems: Supplier Measurement - PEX508

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Measurements of suppliers' performance are critical to the selection of the best suppliers and the improvement of suppliers' performance over time. Measuring and managing suppliers' performance are critical ingredients for increasing the value-add of suppliers, as well as fundamental requirements for evaluating suppliers for future work. Measurements also tell the supplier what is valued by the buying organization and, by exclusion, what is not.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
CAP101
Fulfillment Fundamentals: Introduction - CAP101

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This course covers the basics of fulfillment, as well as the fulfillment management process and characteristics of most products that go through the fulfillment process. It also addresses strategic issues within fulfillment, such as outsourcing.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3952B
Fundamentals of Purchasing (Bundle) - 3952

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

15.5 CEHs

Journey through important fundamental concepts by traveling from the why of purchasing and supply management, through legal matters, to categorization of purchases and suppliers. Next tour through competitive bidding and learn what you need to know to start honing your negotiation skills. Complete your expedition with contract formation and management and sourcing value-adding opportunities. Also take three side trips to experience sustainability and social responsibility, ethics, and the ISM Report on Business. You will gain a solid foundation that will help ensure you are a valuable member of your organization's team.

  • #3952-1 Intro to Purchasing and Supply Management
  • #3952-2 Intro to Legal Considerations in the Purchasing Process
  • #3952-3 Intro to Categorizing Purchases and Suppliers
  • #3974 The ISM Guide to Sustainability and Social Responsibility
  • #3972 Principles and Standards of Ethical Supply Management Conduct with Guidelines
  • #3952-6 Intro to Competitive Solicitations and Evaluation of Bids/Offers
  • #3952-7 Intro to Negotiations
  • #3952-8 Intro to Contract Formation and Contract Management
  • #3952-9 Intro to Value-Adding Opportunities in the Sourcing Process
  • #3967 ISM's Report on Business
  • #3952-PT Post-Test

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$469 / $679
3952-3
Intro to Categorizing Purchases and Suppliers - 3952-3

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Purchasing and supply management professionals are continuously seeking ways to reduce costs and add value. An in-depth understanding of the organization's outside spend enables the purchaser to group similar items, or categorize purchases, to better plan and manage future acquisitions. To add further value, purchasing professionals may analyze and categorize their supply base so that they can develop a strategy on how to most effectively allocate spend.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3952-6
Intro to Competitive Solicitations and Evaluation of Solicitations and Evaluation of Bids/Offers 3952-6

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

The purchasing process is defined in the ISM Glossary (2009) as the series of activities involved in obtaining necessary inputs for an organization. Further, the Glossary identifies one of the key steps in the process as the solicitation and evaluation of bids and proposals.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3952-8
Intro to Contract Formation and Contract Management - 3952-8

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

After a successful solicitation and/or negotiation process, the purchasing professional and the supplier create a contract that legally binds them to fulfill their obligations. A contract needs to be mutually beneficial and fruitful for long-term relationships. Purchasing professionals oversee this entire process.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3952-2
Intro to Legal Considerations in the Purchasing Process - 3952-2

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Establishing and managing business relationships with other organizations is a key purchasing responsibility. The legal requirements for conducting the requisite activities are complex and include laws in the areas of contracts, agency and antitrust, to name a few. Therefore, purchasing and supply management professionals need to know their legal rights, responsibilities and obligations to protect themselves and their organizations. While they must understand applicable laws in the country in which they are located, they also must be aware of laws in the suppliers' countries when sourcing internationally.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3952-1
Intro to Purchasing and Supply Management - 3952-1

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Many changes in the way business is conducted have had an impact on the purchasing and supply management process, from what the process is called to the way it is managed. In today's environment of global competition, organizations are continuously seeking ways to create value, produce revenue and control costs. An integral component to an organization's ability to achieve and sustain success in any of these areas is the effective management of its acquisition of goods and services.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
CAP201B
Intro to Supply Chain: Pitfalls and Opportunities

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

Introduction to Supply Chain - Pitfalls and Opportunities is the second course in a three-part series. This course provides an overview of common problems and solutions in designing and managing supply chains. The first couse in this series is Introduction to Supply Chain - Basics and the third course is Introduction to Supply Chain - Value Chain Case Study.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
CAP201C
Intro to Supply Chain: Value Chain Case Study - CA

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

Introduction to Supply Chain - Value Chain Case Study is the third course in a three-part series. This course provides an opportunity to apply learnings from the first two courses in the series (Introduction to Supply Chain - Basics and Introduction to Supply Chain - Pitfalls and Opportunities) to a case study.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3952-9
Intro to Value-Adding Opportunities in the Sourcing Process - 3952-9

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Purchasing has become an integral part of an organization's success. The overall responsibilities of the purchasing professional include providing an uninterrupted flow of materials and services to the operating system; keeping inventory investments at a minimum; maximizing quality; finding and developing competent sources of supply; standardizing requirements for products and services; purchasing materials and services at the lowest total cost of ownership (TCO); and fostering cross functional relationships all of which contribute to profit. As global competition and customer expectations force organizations to squeeze unnecessary costs out of every part of their businesses, the responsibilities of and expectations from the purchasing professional are augmented and extended.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
3952-7
Introduction to Negotiation - 3952-7

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Negotiation is an integral part of life. It ranges from discussions among families and friends on what movie to see or what to eat for dinner to agreements among nations with far-reaching implications for the global economy and the quality of life. As an integral part of their responsibilities, purchasing professionals are called upon to negotiate with suppliers to ensure that the buying organization's needs are met and maximum value is obtained. Therefore, purchasing professionals must understand the logical flow of the negotiation process in order to achieve desired outcomes.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$89 / $129
CAP201A
Introduction to Supply Chain: Basics - CAP201A

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

This course provides an overview of basic supply chain concepts, activities, and processes. It outlines the five main components of a typical supply chain: 1) Suppliers, 2) Manufacturers, 3) Distributors, 4) Retailers, and 5) Consumers. The key activities that occur between the five components and the criticality of having an integrated supply chain are also discussed.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3963
Managing and Improving Supplier Performance - 3963

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

10 CEHs

Learn the methods necessary to harness the collective power of the supply base and use it as a competitive advantage. This course provides a strategic and tactical framework for managing commercial relationships with members of the supply base.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
ADR2
Opportunity Analysis - ADR2

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Improve your abilities to systematically identify cost savings, prioritize categories, support benefit analysis and “bottom up” savings target setting. Opportunity Analysis (OA) is a powerful technique used by supply professionals to assess category savings opportunities.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
APX818
Physical Distribution Systems - APX818

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

The physical distribution system moves goods from the producing organization and location to the customer. It may provide additional value-added services. The physical distribution system provides a buffer between production and end consumer demand.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
ADR3
Portfolio Analysis - ADR3

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Incorporate a practical methodology for analyzing spend to identify the appropriate category focus and strategy for sourcing initiatives. Portfolio Analysis (PA) is a cornerstone of effective strategic sourcing by helping professionals better understand and manage the purchase of goods and services.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $149
PEX1005
Standardization Methods - PEX1005

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Contribution is increasingly defined by how well the right things are done, and less defined by how efficiently things are done. In essence, effectiveness is valued more than efficiency with the key objective being overall success of the organization. Supply managers must get the transactional issues under sufficient control, so they have time to focus on contributing more directly to the organization's strategic needs. All of this leads supply managers to seek more effective ways to leverage value.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
VCR205
Supply Chain Leadership and Its Impact on Business Performance - VCR205

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This course discusses the relationship between supply chain excellence and financial performance: the "why," the "who," the "what" and the "how." Today's and tomorrow's leaders are invited to look more closely at the growing business-wide impact of supply chain excellence.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3951
Supply Chain Management - 3951

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

7 CEHs

This course is an introduction to the supply chain concept - exploring the management of supply chains to improve your organization's overall supply efficiency. Other concepts include the definition of supply chains; an overview of methods, processes, and systems used in the operation of supply chains; and the applications of methods, processes, and systems to improve supply chain performance.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$199 / $299
ISC307
Supply Chain Performance Measurements - ISC307

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This online recorded presentation discusses the role of performance measurements within supply chain management. It covers what these measures are and how they should be implemented. It also discusses in what specific situations and in what industries the various performance measurements work most effectively.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SCP201
Supply Chain Planning: Finding the Right Model - SCP201

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2.5 CEHs

This Online Self-Study focuses on how to find the right planning model for supply chain planning. It starts by explaining what a planning model is. The course then moves into describing and analyzing the two categories of planning models: fulfillment and manufacturing. The course also discusses industry and functional aspects of planning models.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
SCP101
Supply Chain Planning: Introduction - SCP101

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

This course was designed to provide an overview of the entire supply chain planning process. It begins with the explanation of a supply chain and how supply chains are managed. The course exposes participants to the environment, basic concepts and terminology used in demand planning, inventory planning, master planning, detail production scheduling, material planning, distribution planning, fulfillment planning, and related components of a supply chain.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SCP701
Supply Chain Planning: Leading Practices - SCP701

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Leading edge companies are using supply chain planning (SCP) capabilities to reduce costs, enhance revenue and yields, and achieve other operational benefits. Such companies pull ahead of their competitors with significantly reduced costs and/or increased yields. Supply chain leaders put increased pressure on competitors to implement leading supply chain planning practices as well.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
SCP501
Supply Chain Planning: Production Planning - SCP501

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2.5 CEHs

Planning is the ability to create a plan of record from the requirements of the demand, supply and capacity plans. Production planning (PP) encompasses the allocation and deployment of resources to optimize plant capabilities. The course shows how to use the PP process, leveraging the PP inputs, to enable the organization to understand the viability of a production schedule and to understand actual production versus planned production. Key considerations in balancing the demand, supply and capacity plans, existing customer orders, and customer service objectives are discussed.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
CAP119
Supply Chains of the Future: Four Capabilities to Help You Adapt - CAP119

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Forecasting what supply chains of the future will look like is perhaps easier than specifying how we will achieve them. The "totally enabled" scenario envisages supply chains of the future with close coordination between business processes so that a network of partners operates as a virtual organization. The "federated" scenario envisages more pragmatic and more loosely connected networks.

However, it is becoming clear that supply chains of the future will have to be able to cope with increasingly turbulent and uncertain environments. Mega trends like sustainability, demographics, and advances in IT and the internet will all see to that. While such external factors will be crucial in shaping the environment in which supply chains operate, this topic focuses on the capabilities that supply chains of the future will need to develop in order to cope.

Research at Cranfield has revealed a far from futuristic set of capabilities in supply chains today. While parts of individual supply chains may be well coordinated or even well focused on the end customer, no exemplar of an overall supply chain emerged. Supply chain management is at best still emergent in terms of both theory and practice. Few practitioners were able?or seriously aspired?to extend their reach across the supply chain.

In this course, we will review four of the trends that will shape supply chains of the future. These trends will help us to create more radical solutions to the challenges of managing global supply chains.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
PEX1004
The Outsource Decision - PEX1004

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

Organizations must decide which activities they simply need to get done effectively, and which are the critical activities that drive value in their business. This is where the outsource decision, also known as the make-buy decision, comes into play.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189
SCP403
Transportation Planning - SCP403

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

The goal of transportation planning is to ensure that sufficient capacity exists to deliver goods at the lowest possible cost for a given level of service. This course explains how transportation planning achieves this goal by, 1) ensuring transportation mode availability, 2) balancing the space requirements of holding inventory at each delivery location, and 3) meeting sales force commitments to customers.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$99 / $189

Sustainability and Corporate Social Responsibility

Class Number Class Title Price
Member / Nonmember
SSR100
Corporate Sustainability & the Environment

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this course, we look at environmental issues and their impacts on the supply chain. Some of the issues bring good news: increasing populations can mean new markets and new affluence. But some of the impacts will put stress on the availability of resources, disrupt and delay supply, cause down time and rising health care costs, result in more regulation—and increase costs overall. The course also discusses the stakeholders that can influence how supply chains deal with these environmental impacts. And, the course presents reporting as a way to get started on the sustainability journey.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR204
GHG Emissions Inventory: Accounting Fundamentals

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1.5 CEHs

Becoming a sustainable business starts with reliable information about your organization’s greenhouse gas emissions. In this course, we present a process that will allow you to account for, and inventory, your entire organization’s greenhouse gas emissions. You will be introduced to this concept through the exploration of the greenhouse gas emissions inventory process and by investigating how to properly administer greenhouse gas emissions inventories.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR205
Implementing a Supplier Sustainability Program

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

For a company to be truly sustainable  it is not good enough to only worry about what is happening within the "four walls" of their organization, they must look at all of the components of their supply chain.

Ensuring that a company's suppliers adhere to a supplier sustainability code of conduct is a major component of a company's overall sustainability strategy. Typically a supplier serves many customers and is under pressure from each of them to comply with their unique supplier sustainability codes of conduct. The challenge for a company is to ensure that their suppliers adhere to their sustainability code of conduct given all the competing, and sometimes conflicting, demands placed upon a given supplier. This course builds upon the other two procurement sustainability courses in our curriculum and the purpose is to enable the student to define a Supplier Sustainability Program.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3972
Principles and Standards of Ethical Supply Management Conduct with Guidelines - 3972

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This free ISM web-based course is designed to give you a comprehensive understanding of the ethical principles and standards published by the Institute for the supply management profession.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

FREE / FREE
SSR202
Product End-of-Life Management

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEHs

Managing the end-of-life process is a critical component of sustainable development. This course discusses end of life strategies, such as remanufacturing, recycling, reuse, and disposal, and the benefits of sustainable end-of-life practices. The course discusses the importance of a Life Cycle Management plan to minimize the environmental, societal, and economic burdens associated with ending products responsibly and sustainably.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR101
Sustainability & the Product Life Cycle

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this course, we look at environmental issues and their impacts on the supply chain. Some of the issues bring good news: increasing populations can mean new markets and new affluence. But some of the impacts will put stress on the availability of resources, disrupt and delay supply, cause down time and rising health care costs, result in more regulation—and increase costs overall. The course also discusses the stakeholders that can influence how supply chains deal with these environmental impacts. And, the course presents reporting as a way to get started on the sustainability journey.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR105
Sustainability in Logistics

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

This course discusses the impact of transportation activities and warehouse operations on sustainability. Looking at both areas in detail, the course presents ways that business can be sustainable without sacrificing the traditional definition of cost:  profitability. The course also discusses the optimal logistics network, and how it can lower energy consumption and emissions while minimizing costs and maintaining high levels of customer service.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR102
Sustainability In Packaging: Overview

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this course, we look at sustainability in packaging as a practical matter:a sustainable package that functions as it should and appeals to consumers will have a good outcome – consumers will buy the product. Packages that are not sustainable invite government intervention, competitive pressures, and consumer rejection. This course covers the relationship between packaging decisions and the sustainability of the resulting packaging system.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR103
Sustainability In Procurement

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Traditional, meet sustainable. In this course, the traditional definition of procurement—right materials, right quantity, right time and place, right suppliers, right service…and all at the right price—gets a sustainability refresh. The course first defines sustainable procurement, laying out typical goals and the drivers behind the push to have sustainable procurement practices. The course presents a phased framework for sustainable procurement, from incremental to transformational. The course also looks at issues to consider in implementation. Finally, the course reviews 'sustainable procurement' in practice to help you discover best practices that might apply in your business.

After completing this course, students should be able to:

  • Define sustainable procurement.
  • Describe a strategic framework for sustainable procurement.
  • Apply sustainability concepts to implementation.
  • Discover best practices for sustainable procurement

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR201
Sustainability In Suppliers

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Sustainable companies insist on receiving goods or services from their suppliers that explicitly consider sustainability consequences. In this course, we look at how a company and its suppliers can work together to their mutual benefit to achieve sustainability goals. We look at how, driven by the company’s vision, suppliers commit to a code of conduct and to meeting performance standards. The course also explores how companies manage their suppliers’ performance to ensure that only compliant suppliers make it into the supplier pool.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR203
Sustainability Management in the Supply Chain

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

In this course, we look at managing complex and wide-ranging sustainability issues up and down the length of the supply chain. We examine a framework that can help business decide which sustainability issues are critical, and where tradeoffs have to be made. The course presents different ways business can respond in the short and long term. And finally, the course covers how to monitor and report progress on what is certainly a long journey for most businesses.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR200
Sustainability Metrics & Reporting

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Companies committed to sustainability report results regularly, transparently, and with integrity. Sustainability reporting involves methods in which to declare victory when sustainability efforts meet or exceed expectations, and how to establish trust among stakeholders when reporting less-than-stellar results. Sustainability metrics are a common language: Internally, they set the bar high, and help drive new, desired behaviors. Externally, metrics permit communication and comparison.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
SSR104
Sustainable Manufacturing

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

1 CEH

Sustainable manufacturing requires sustainable thinking; that is, a continuous review of activities, processes, and policies that consume manufacturing capital, which includes all material resources and energy used throughout the manufacturing process. The object is to reduce the use of resources and energy as well as waste. This course describes sustainability in manufacturing, and presents best practices in sustainability.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

$79 / $159
3974
The ISM Guide to Sustainability and Social Responsibility - 3974

You are registering for one year of access to this Knowledge Center course, starting the date of purchase.

2 CEHs

This class provides direction to supply professionals on how their companies and suppliers can develop and integrate sustainability and social responsibility practices and strategies into the business and the supply chain. Additionally, it addresses establishing policies and procedures to incorporate monitoring, verification and publication of results to ensure management of risk, protection of the environment and business continuity.

Remember: All Knowledge Center courses are active for one year from the date of purchase.

FREE / FREE
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