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Quality

Optimum Quality: Quality Improvement Methods #PEX304, Member: $99 Non-Member: $149 (2 CEHs) Global competition makes continuous quality improvement a prime business imperative. Ignoring quality or maintaining an existing quality system can negatively affect an organization’s competitive position. Not only does this mean ensuring that products and services are delivered to customers that meet their expectations, but it also means that the processes leading to their manufacture and mobilization are sound to the point of not producing output that has quality problems in the first place.

Optimum Quality: Specifications and Supplier Certification (PEX302, Member: $79 Non-Member: $119 (1 CEH) In this course you will review the components which are typically defined in a specification, the different types of specifications, and the pros and cons of each type. In addition, you learn the importance of defining the product or service specification with a focus on defining the performance characteristics. Effective ways of measuring and communicating specifications are also presented as a critical aspect of the specification process. Finally, you review how certification programs can recognize exceptional suppliers who have demonstrated a clear commitment to value-add and continuous improvement.

Optimum Quality: Supplier Site Visits #PEX308, Member: $99 Non-Member: $149 (2 CEHs) Conducting a supplier site visit is an excellent way for supply managers and their team to gain a better understanding of a supplier's size, capabilities, corporate goals, and management philosophies. In addition, the organization can see the supplier's operation in action and talk with key personnel from various departments who will work with the organization on a daily basis.